The Hotel industry is expanding with every passing day due to the boom in leisure and corporate tourism. Frequency of travel has increased over the past decade, leading the hotels to compete in every manner to attract more guests and give them a comfortable stay. Hoteliers know the fact that if they want their customers to choose them over the competitors they have to provide something extra to the guests. Most important one is by offering the quality and right hotel amenities to the guests at suitable rates. If you want your hotel to succeed than it should keep itself ahead in the current trends which will ensure better occupancy rates.
You can start on the hotel amenities services by providing the basic things and supplies like toiletries, towels, hangers, etc. These basic hotel supplies are targeted towards providing the guests ultimate convenience and feel at home factor. However the definition of basic hotel supplies differs on the hotel class and type. The Hotel industry is a highly competitive industry and competes with one another for business. Thus the hotel amenities and supplies that they provide are part of the competition which concerns things like- how many amenities are being offered, its types and the quality and design of the products.
Guests’ expectations of such supplies are affected by the type of hotel and its sophistication level. Hangers, ice boxes, absorbent towels, exquisite bed linens, wooden luggage racks, etc these are basic hotel supplies for mid level hotels. The main aim for providing such extra luxury items is to increase the occupancy rates of the hotel rooms. As the level of the hotel goes up, so does the quality and number of hotel supplies and amenities.
Hotels and resorts that are 5-star and above provide a high level of guest services and amenities to attract and sustain high-end guests. For instance- shaving kits, medical kits, microfiber Bathrobe and towels, shaving mirrors with fog-free feature, in-room lockers, refrigerators, mini bar, etc are just some examples of high quality hotel supplies of such luxury hotels and resorts. Not only do such additional amenities attract new guests but they also increase the occupancy rates.
Guests give rating’s for the hotel supplies and guest complementaries they utilize based on there quality and there convenience. When an hotelier is in the process of deciding which hotel amenities they would provide, a number of factors would influence the decision like- the budget, expectations of their guests, type of guests they receive, etc. The value and importance of hotel supplies cannot be overlooked as they have direct Affect on the occupancy rates.