A lot of Americans think that they are unable to solve their debt issues on their own. They prefer to look for credit counseling agencies or debt relief companies to assist them to manage their debts in a professional manner. For those who have no experience dealing with these agencies, it is important for them to learn some useful skills to evaluate the agencies so that they are able to find the best counselor in the market. There are some important questions they must ask the agencies.
Now, let’s see what important questions we should ask before making our final decision.
- What kind of services the agencies offer?
In general, there is a wide range of services offered by these agencies. The services include budget counseling, education on debt management, problem solving, etc.
- Are the agencies licensed or recognized to offer their services by the state government?
It is a MUST to look for organizations which are registered legally.
- What are the qualifications of the professional credit counselors? Are they certified?
It is indeed important to ensure that the counselors are well trained and certified in consumer credit, money and debt management as well as budgeting.
- How much is the service fee? Is there any upfront or monthly fee?
As a client, it is necessary for you to know the quotation of each service clearly. Hence, you are advised to get a detailed price quote in writing. Moreover, make comparison to make sure the fees quoted are reasonable and affordable.
- How do the agencies handle clients’ financial information which is private and confidential?
The agencies must have the ability to handle and protect the privacy of the information.
- Is there any service or information which is provided for free?
In common, all related information is complimentary. Never pay for it.
- Is there any written agreement or contract between the clients and the agencies?
Never commit to appoint any agency over the phone. You are reminded to request for written contract. Make sure you read all the terms and conditions thoroughly before you sign.